Please note: All member accounts will be unavailable on Saturday 18 July due to annual maintenance.
Contact us

We're experiencing higher than usual call volumes and we appreciate your patience.

Member enquiries

Please log into your online account and go to the 'Contact Us' page to send us a message securely.

Media enquiries

Please visit our media enquiries page.

All other enquiries

Please fill in the form below.

Office hours

You can reach our call centre team on 1300 369 901 from Monday to Friday, 8am to 8pm excluding public holidays.

Important note

Please do not disclose sensitive member and account details in the below form. 


1300 369 901

Postal address

GPO Box 7039
Sydney NSW 2001

Office address

Level 2, 201 Elizabeth Street,
Sydney NSW 2000

We're here to help
Please call us on 1300 369 901