Contact us

We're receiving an unexpected high number of calls at the moment, so we're sorry if you're experiencing longer than usual wait times.

Member enquiries

Please log into your online account and go to the 'Contact Us' page to send us a message securely.

All other enquiries

Please fill in the form below.

Office hours

You can reach our call centre team on 1300 369 901 from Monday to Friday, 8am to 8pm excluding public holidays.

Important note

Please do not disclose sensitive member and account details in the below form. 


1300 369 901

Postal address

GPO Box 7039
Sydney NSW 2001

Office address

Level 2, 201 Elizabeth Street,
Sydney NSW 2000

We're here to help
Please call us on 1300 369 901