Make The Right Insurance Choice Through Your Super

Make the right insurance choice through your super

From 1 July 2019, legislative changes known as the Protecting Your Superannuation Package came into effect, meaning the insurance you have through your EISS Super account may be cancelled unless you make an election to keep your insurance. If your account is inactive, it could also be at risk of being transferred to the Australian Taxation Office (ATO)

The insurance changes aim to help you have the insurance in your super that is right for you; and that you don’t pay premiums from your super account for cover you don’t want, which could eat into your retirement savings. Detailed information on these changes can be found here. If you have any questions, please visit our contact us page or call us on 1300 369 901, Monday to Friday from 8am to 8pm AEST.

Insurance in your super

Insurance through super is often more cost effective than cover outside your super and your insurance premiums are paid from your super account instead of your take home pay. Insurance can provide financial support to you and your loved ones if you become seriously ill, injured, disabled or in the event of your death.

Your insurance premium is usually paid directly from your super account; plus, you can often choose your level of cover — so it’s easier for you to manage.

Different insurance policies provide different levels of cover, terms and conditions. Before your insurance is cancelled make sure the cover you may have elsewhere is comparable to the cover you have through EISS Super.

Not sure what’s right for you? One of our financial planners can provide advice over the phone, at our offices or at a location near you. If you would like to make an appointment, please call us on 1300 369 901 and select option 2.

Act now to keep your insurance

Good news! Keeping your insurance cover is easy. All you need to do is make a contribution or rollover to your account or let us know that you want to keep your cover even if your account has not received a contribution or rollover for 16 months or more. You can do this by following the opt-in instructions provided in the email or letter you should have received.

You can find more information about your insurance in the EISS Super Product Disclosure Statement or you can login to your online account.

What happens if your insurance has been cancelled

If your insurance is cancelled because your account has not received a contribution or roll-in for 16 months or more, and you didn’t opt-in to keep your insurance we will contact you shortly to confirm the cancellation of your insurance. At that time we’ll also provide you with information about how you may be able to have your cover reinstated if you did not want it to be cancelled. You will have 60 days from the date your insurance is cancelled to request to have your cover reinstated.

Your super account could be moved to the ATO

If your account is transferred to the ATO they will try to merge this account into your active super account (if you have one, and if the total of the combined balance is greater than $6,000). If the ATO can’t combine your balance automatically, it will remain with them until you claim it.

If you don’t make an election to keep your insurance, and your balance is under $6,000, your account may be moved to the ATO after 1 July 2019 unless you take one of the below actions beforehand. 

Take control of your super today!
  • Login to your online account where you can combine your super accounts in three simple steps or make a voluntary payment to your EISS Super account via BPAY.
  • Call us on 1300 369 901 to find out about other options for keeping your account with EISS Super, such as making an investment choice or a binding nomination.
  • Helpful tip: Logging in to your account is easy. All you need is your Member Number, and your PIN. If you’re having trouble remembering your PIN, simply click ‘reset your PIN’.
We're here to help

If you have any questions, please call us on 1300 369 901, Monday to Friday from 8am to 8pm AEST. Information about these changes is also available at

Detailed information on these changes can be found here.