Contact us

All other enquiries

Important note: Please do not disclose sensitive member and account details in the below form. 

Office hours

You can reach our call centre team on 1300 369 901 from Monday to Friday, 8am to 8pm excluding public holidays.

Phone

1300 369 901

Postal address

GPO Box 7039
Sydney NSW 2001

Our offices

Sydney: Level 24, 135 King Street, Sydney NSW 2000
Open Monday to Friday from 9am to 5pm (excluding public holidays)

CharlestownShop 3000, Level 1, Charlestown Square, Pearson Street, Charlestown NSW 2290
Open Monday to Friday from 9am to 5pm (excluding public holidays)

Port Macquarie: Shop 6, Ground Floor, 146-150 Gordon Street, Port Macquarie NSW 2444
Open Monday to Friday from 9am to 5pm (excluding public holidays)

Wollongong: Level 1, 1 Burelli Street, Wollongong NSW 2500
Open by appointment only

We're here to help

Please call us on 1300 369 901